ibis Bratislava Centrum 3 stars

Customer review rating (ALL Rating) 4.3/5 1,013 reviews

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ibis Bratislava Centrum - Image 1
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Zamocka 38, 81101 BRATISLAVA, Slovakia

Description

Hotel extras

  • Just a step from city center of old town

  • Dedicated staff always willing to go an extra mile

  • Private parking for car

  • 40 minutes drive from Vienna, less than 2 hours drive from Budapest

  • 16 minutes drive from M. R. Stefanik international airport

Our accommodation(s)

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Hotel location

ibis Bratislava Centrum

Zamocka 38
81101 BRATISLAVA
Slovakia

GPS:48.144585, 17.102639

Telephone
Fax +421 2/592 921 11

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

ENJOY

Non contractual photo

The right choice to feel great .A convivial buffet featuring traditional cuisine. Simply a pleasure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,013 reviews

TripAdvisor Rating  4.0/5  1,971 reviews

Certificate of excellence 2024

Upset exprerienced

TripAdvisor rating 1.0/5

breastourism Families - TripAdvisor review

I leave with excellent experiences during my visit to Bratislava. We stayed at the Ibis Bratislava Centrum hotel. Hotel receptionist Mr. Matthew is an extremely kind and helpful staff member. We thank you. After changing rooms, we unknowingly opened the windows and smoked 3 cigarettes in our room on the 4th floor. The last warning message was left in our room the next day. It was stated in the message that we would have to automatically pay a 100 Euro penalty. We took this warning into consideration and did not smoke. During check-out, a photo of 3 cigarettes taken by the housekeeper was put in front of us and a 100 Euro penalty was asked from us in an extremely strict manner. The General Manager came to assist. We were told that if we do not pay this fine, you will have to clean 10 rooms. This is an extremely insulting attitude. Especially as a tourism professional, this is the first time in my life that I have encountered such a derogatory statement from a tourism professional. This does not suit the ACCOR hotel chain and harms all the beauties of Bratislava. On this issue, the lady on duty at the reception at 11.30 in the morning also displayed a very harsh and uncompromising attitude. As a result, we paid some money as a penalty and checked out. As a tourism professional working with the ACCOR hotel group, I condemn this situation on behalf of ACCOR HOTELS. Kind regards

Things are getting worse with this hotel

Customer review rating 1.5/5

S. Families - Confirmed reviews ALL

I was unpleasently surprised how the accomodation in this hotel has been changed for worse in less than one year. There was no airconditioning in our room and on the day of our arrival - no water in the bathroom... The stuff on reception desk wasn't as friendly as the previous one and bearly understood English. I'm a fan of Ibis hotels world wide and always prefer to stay there, but this hotel will be out of my list for the next stay in Bratislava.

I liked the place

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Nice staff, well organization. The only one note - parking places are too narrow...

Dear Mr. Mirolyub V., We very much appreciate your comments regarding your stay at the ibis Bratislava Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, IbisTeam

Customer review rating 3.5/5

Steve Couples - Confirmed reviews ALL

Staff are great Nothing too much bother Good location just outside city centre but short walk only Room abit tired and missing things that standard hotel provides Ie tea making stuff Spare pillows etc

Dear Mr. Steven Richard B., We very much appreciate your comments regarding your stay at the ibis Bratislava Centrum. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, IbisTeam

Perfect location and staff

Customer review rating 4.0/5

Nadiia Solo - Confirmed reviews ALL

Despite of hotel is really old and need renovation, staff doing really great job, especially Tibor who honestly told that he is new ,was extremely helpful. Also, both refillable bottles with the shower gel were empty, housekeeping should pay more attention to it. In general, it was a nice time!

Dear Mrs.Nadiia K., We very much appreciate your comments regarding your stay at the ibis Bratislava Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, IbisTeam

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Other web-users rate our hotel

  • 1,528 reviews 9.4/10 Location
  • 1,287 reviews 5.4/10 Room
  • 984 reviews 8.8/10 Service
  • 27 reviews 9.1/10 WiFi
  • 717 reviews 4.7/10 Comfort
  • 694 reviews 8/10 Breakfast
  • 481 reviews 6.6/10 Cleanliness
  • 190 reviews 4/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.